Legal notice
At IYKYK (If You Know You Know), we are committed to protecting your personal information and ensuring transparency in how your data is collected, used, and secured. This Privacy Policy outlines our data practices across our Shopify-hosted platform.
1. INFORMATION WE COLLECT
We collect personal information necessary to process your orders, facilitate micro-batch drops, and provide client care.
Information Provided Directly: Name, shipping address, billing address, phone number, email address, and order specifics provided during checkout or account creation.
Payment Information: Payment credentials collected directly by PCI-DSS compliant third-party payment gateways.
Automated Data: Device IP address, browser type, operating system, and browsing behavior collected via standard cookies and log files when navigating our storefront.
2. HOW WE USE YOUR DATA
Your data is utilized strictly for operational, fulfillment, and customer support purposes:
Order Processing & Fulfillment: Managing in-stock drops, processing 50% pre-order deposits, sending balance settlement invoices, and shipping items to your designated address.
Customer Communication: Sending order confirmations, dispatch tracking updates, and responding to support tickets.
Security & Fraud Prevention: Verifying transactions, detecting unauthorized account access, and preventing fraudulent orders.
Legal Compliance: Fulfilling statutory record-keeping and tax obligations under applicable laws.
3. PAYMENT PROCESSING & SECURITY
Third-Party Gateways: Transactions are processed through encrypted, PCI-DSS compliant payment processors integrated into our Shopify platform.
Data Storage: IYKYK does not store or process full credit card numbers, debit card PINs, or raw banking credentials on our servers. All financial transactions are end-to-end encrypted.
4. COOKIES & TRACKING TECHNOLOGIES
We use essential and functional cookies to operate our store efficiently:
Essential Cookies: Maintain your active session, remember cart items, and enable secure checkout navigation.
Analytics Cookies: Help us evaluate traffic patterns, drop-day site load, and general user engagement to optimize store performance.
Managing Cookies: You can disable or modify cookie preferences directly through your web browser settings; however, disabling essential cookies may impact checkout functionality.
5. THIRD-PARTY DATA SHARING
We do not sell, rent, or trade your personal information. Data is shared exclusively with necessary operational service providers:
E-Commerce Infrastructure: Shopify Inc., which hosts our platform and stores data securely.
Logistics & Couriers: Shipping and delivery partners who require your delivery address and contact phone number to fulfill dispatches.
Payment Processors: Authorized banking partners and payment gateways to clear authorized transactions.
6. DATA RETENTION & YOUR RIGHTS
Retention: We retain order information for as long as necessary to fulfill orders, resolve potential defect claims, and satisfy accounting/tax requirements.
Your Rights: You have the right to request access to the personal data we hold about you, request corrections, or ask for the deletion of your personal details (excluding data required for tax or legal compliance).
For privacy-related inquiries or data requests, contact our privacy desk at storeiykyk@gmail.com.